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OHS & Workers Compensation> Workers Compensation> Claims> When a work related illness or injury occurs

When a work related illness or injury occurs

When an Injury Occurs

  • The Workplace Injury Management and Workers Compensation Act 1998 requires that all work related injuries and illnesses must be reported by the injured person to the employer as soon as possible after the injury happens. Supervisors should report injuries to the Workers Compensation and Rehabilitation Section of the Risk Management Unit within 24 hours of receiving a report. This is regardless of whether the injured person intends to make a workers compensation claim.

    Please complete the Accident & Work Related Illness Report form - available for download in PDF format.

    Note: This form is to assist with the fast reporting of work related injuries and illnesses and does not replace the Accident/Injury Report form or the Workers Compensation claim form.

  • Depending on the severity of the injury, and the worker's preference, the injured worker should seek appropriate first aid/medical attention from one or more of the following:
    1. A First Aid Officer (see Internal Directory for a list of First Aid Officers by building)
    2. An Ambulance Officer (Dial 6666)
    3. University Health Service, Lower Ground floor, Quadrangle Building
    4. Prince of Wales Hospital, High St, Randwick or the nearest available medical facility or hospital
    5. Their treating/local doctor

  • Supervisors should be aware that the injured worker retains the right of choice of medical services.

Following An Injury:

  • When advised that the worker will require medical or other treatment and/or time off work for their injury/condition, the supervisor must refer the worker to the OHS & Workers Compensation Section of Human Resources for advice on their eligibility for workers' compensation and rehabilitation. Location details are as follows:

    OHS & Workers Compensation Section
    HR Offices
    Level 1, The Chancellery
    Randwick
    Phone: 9385-1107 or 9385-2722
    Fax: 9663-4203

  • In addition the supervisor must immediately notify the Return To Work Co-ordinator, Lauren Muir, on ph: 9385-3784 if presented with a WorkCover or other medical certificate indicating an injured worker is fit for duties that vary from their normal duties (eg. restricted, selected, suitable, modified, alternate or light duties). The supervisor should ensure that these medical recommendations are abided by until such time as adequate assessment can be instigated.


  • Referrals to the Return To Work Co-ordinator may be made directly by the supervisor, injured worker, their doctor, their union or by staff of the Human Resources Department.


  • Once notified the Return To Work Co-ordinator will liaise with the injured worker to ascertain diagnosis and prognosis, expected capacity for work and current treatment. If it appears likely that the worker will not be able to resume their pre-injury duties and/or usual hours of work, the Return To Work Co-ordinator will, after obtaining the worker's consent, contact the treating practitioners to determine the worker's likely needs and restrictions.


  • Rehabilitation may not be necessary in all cases of work-related injury. However, early assessment of the need for rehabilitation is imperative.
 
The Accident & Work Related Illness Report form is available for download in RTF format.