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HR Services> Recruitment> Recruitment Toolkit> 10 - Unsuccessful Applicants

Step 10 - Handling Unsuccessful Applicants

As soon as possible after receiving the completed HR13 Selection Committee Report form, your HR Consultant/Officer will notify unsuccessful applicants, that they have been unsuccessful.

Note: Unsuccessful applicants for Level 1 to 7 general staff positions who have not been interviewed, will not receive an unsuccessful letter.

The Presiding Member may be requested to give post-interview feedback to unsuccessful applicants.

Selection Committee members should not contact the unsuccessful applicants after the interview process.

For general staff positions, internal applicants who are unsuccessful are entitled to the appeal decision of the Selection Committee.

1. Giving Post-interview Feedback

Post-interview Feedback to Members of Equity Groups
  • Post-interview feedback should be essentially the same for all applicants, so that applicants are confident that racial or other prejudice did not influence the Selection Committee's decision in any way.
  • For applicants of non-English speaking background the Presiding Member should, where relevant, provide constructive advice for career development such as referral to relevant agencies for upgrading overseas qualifications, further English language education, or other appropriate advice.
  • For unsuccessful Indigenous applicants, post-interview feedback is very important and is particularly helpful to those who lack experience and confidence in job search and interview situations. Such practices are also helpful in developing and maintaining rapport and confidence with local communities and organisations.
Contact the Equity and Diversity, telephone 9385 4734 or email equity_diversity@unsw.edu.au for further advice.

2. The Appeals Process

  • Only full or part-time general staff members (not casual or fixed-term staff, contractors or persons on probation) are entitled to appeal the decision of the Selection Committee, where the successful applicant for a promotion position is also a UNSW staff member.
  • Appeals can be made only where merit based procedures were not applied.