About UNSW
NSS - NewSouth Solutions
myUNSW
Faculty Specific Induction Programs
Training Courses
Key Contacts
Key Units at UNSW
Common Acronyms
Frequently Asked Questions

About UNSW

• History of UNSW 
• The Strategic Plan
• Governance of UNSW
• The Management Board
• Faculties at UNSW
• UNSW Facts in Brief
• Campus Maps
• The Academic Calendar(session and exam dates)

• UNSW ART & SOCIAL SCIENCES
• Australian Defence Force Academy
• UNSW BUSINESS SCHOOL
• UNSW BUILT ENVIRONMENT
• UNSW ART & DESIGN
• UNSW ENGINEERING 
• UNSW LAW SCHOOL
• UNSW MEDICINE
• UNSW SCIENCE

NSS - NewSouth Solutions

NSS HR	NSS Financials	NSS Student
NSS HR is often used by supervisors, HR staff, administration staff   NSS HR includes: Human Resources Payroll Time & Attendance Benefits Click on the link to see the range of information NSS HR will provide you:   New South HR Reporting New South HR Inquiries	NSS Financial is often used by Accounting services staff, supervisors, administration staff   NSS Financials includes: General Ledger Accounts Payable Purchasing Asset Management Account Receivable Project Management	NSS Student is often used by student administrators & teaching staff   NSS Student includes: Student Details Enrolment Summary Class Rosters Teaching & Lecturers schedules

myUNSW

• Review and update personal & emergency contact details;
• View and print pay advices;
• View leave balances for recreation, sick and long service leave;
• Forecast leave balances to a future date;
• Review leave history;
• Apply for Leave
• Approve leave (if you are a supervisor)
• Update EEO statistical and qualifications information;
• Access to resources for employees involved in student academic administration;
• Access to My News & Events ad My Announcements, on-line bulletins regarding employment and student administration matters at UNSW

Faculty Specific Induction Programs

The following Faculties have an additional specific induction program for their faculty. Click on the links for more information:

• The Australian School of Business
• Faculty of Built Environment - (You will need to obtain a username and password to access this site, please ask your HR Consultant for this)
• Faculty of Medicine

Training Courses

• Getting started @ your library
• Secrets of Effective Searching
• Introductory Endnote

Key Contacts

You can use the UNSW internal telephone directory to locate the contact details for any staff member or organisational unit.

Some key numbers to get you started:

IT Service desk: (When you call you will need to provide your staff number, location and the details of the IT problem you have	(02) 938 - 51333
Human Resources reception number The list of HR Consultants/Officers will help you to determine relevant contacts	(02) 938 - 52711
Facilities hotline	(02) 938 - 55111
Emergency number	(02) 938 - 56666
Occupational Health & Safety	(02) 938 - 51565
Equity and Diversity	(02) 938 - 52736
Organisation and Staff Development  General Enquiries	(02) 938 - 53111
UNSW@ ADFA HR General Enquiries	(02) 626 - 88707

Key Units at UNSW

Click on the link to browse their website further:
Financial Services   What do they do Proactive professional accounting Financial management Systems, Procurement & other services. What can you find here Financial policies and procedures Forms The travel Office Important UNSW financial information (e.g. travel & car allowances)	Counselling Service   What do they do Provide counselling to students for both academic and personal issues. Provide consultation regarding student issues Provide tailored workshops to groups of students What can you find here Information on programs, workshops and seminars Making an appointment Self Help info sheets	Educational Development and Technology Centre (EDTec)   What do they do Enhance teaching and learning at UNSW by assisting, training and supporting academics with flexible teaching, WebCT and other online services What can you find here Workshops and Events Support Services offered to academic staff
Student Equity and Disability Unit (SEADU)   What do they do   Look after all equity and diversity issues for students What can you find here Equity and Diversity policies Links to all relevant pieces of legislation Links to relevant government bodies Links to associated community groups	Facilities Management   Their main areas of responsibility are Buildings & grounds Campus Services Environment Unit FM Support Planning Project Development Security Services What can you find here A-Z of facilities services & details Request work services	Emergency Management Unit   What do they do Emergency Management Emergency Control Organisation Emergency Exercises and evacuation drills Provide emergency equipment Provide First Aid training and equipment What can you find here Emergency procedure Action Guides Emergency Training course details First Aid co-ordination
Human Resources (HR)   What can you find here HR forms HR policies and Procedures Enterprise Agreements Salary Rates and associated costs OHS Workplace Diversity	IT Services   UNSW IT Services is responsible for the provision and management of University-wide strategic information and communication technology services.   What can you find here Voicemail and communications services IT Services Catalogue Support Resources Policies and Guideline IT Security Forms to initiate or change details and accounts	Learning Centre   What do they do Provide academic skill support services to students of UNSWand help staff with strategies for embedding the teaching of these graduate attributes in their courses What can you find here Worshops Student self-access material On-line resources for students Individual Consultations for staff and students
Learning and Teaching Unit   What do they do Develop activities based on Learning and teaching issues identified by staff What can you find here Learning and Teaching Resources including books, booklets, videos, and resource kits covering a wide range of areas in university learning and teaching Professional Development Opportunties in Learning and Teaching Support for Course and Program development UNSW Compendium of Good Practice in Learning and Teaching Education Policy Strategic Initiatives in Learning and Teaching	Library   What can you find here Library catalogues Databases subscribed to by UNSW Library Borrowers record - articles currently on loan Services provided for staff and students Education and Training Services and resources Subject Guides Information on using the library	Marketing Services(marketingservices@unsw.edu.au)   Marketing Services is the central marketing office and works with many staff/divisions aross the organisation.   What do they do   Marketing: Brand management Market research Corporate advertising Event management E-marketing Marketing consultancy Uni-wide Marketing Group   Advertising: Recruitment, corporate and general advertising Strategic media research, planning, liaison and negotiation Graphic design   UNSW switchboard and Chancellery Reception: Chancellery hospitality Chancellery meeting room bookings Coordination of some charity initiatives
Nura Gili Indigenous Programs Centre   What do they do Provide pathways to learning opportunities that embrace Indigenous knowledge, culture and histories. produce learning and teaching resources What can you find here Workshops and events Support for teaching Support for course development Learning and teaching awards Research -Teaching nexus UNSW Compendium of Good Practice in Learning and Teaching	Grants Management Office   What do they do Administration of externally awarded funds Assist staff with grant and fellowship applications What can you find here Information on funding including salary rates, associated costs, external and internal sources of funding Information on Project management Research Ethics and safety information. Research & related Policies	UNSW Student Services   What can you find here   Student Administration & Records Graduations Enrolments & Examinations Fees Student Support Central Admissions Scholarships & Financial Support Student Systems Accommodation Services
People and Culture Development Unit   What do they do Assist in career assessment and development tools Facilitate several networks around campus Run various training programs and workshops Develop training programs for work units Run the Welcome to UNSW Orientation What can you find here Workshops and Programs Performance Development Scheme Career Development Mentoring	Security Services   What do they do Responsible for the provision of a safe working environment Maintain security monitoring services Manage transport experiences What can you find here E-spot client services Security control Security systems Transport co-ordination Unibeat program	UNSW@ADFA   What can you find here Information about UNSW@ADFA UNSW@ADFA organisational structure Student Gateway Staff Gateway Research Academy Library News & Events
Careers and Employment   What they do: Offer a range of programs, services and resources to assist students to develop career management skills and gain employment.  Work with academic staff to develop career development modules within the curriculum. Provide daily career development workshops and individual career advice appointments. Organise large scale employer events including the Annual UNSW Careers Expo. Run internship programs and advertise job vacancies.

Common Acronyms

As with all new workplaces, you will encounter various acronyms that are used on a regular basis. Here are a few of the common ones to help you out.

Acronym	Full Title
ATO	Australian Taxation Office
ARC	Australian Research Council
CATS	Centrally Allocated Teaching Space - Lecture theatre/seminar room bookings and facilities
DEST	Department of Education Science and Training
DIAC	Department of Immigration and Citizenship
DVC	Deputy Vice-Chancellor
EFTSU	Equivalent Full-time Student Units
FCE	Faculty of Commerce and Economics
Go8	Group of 8 - a coalition of Australia 's leading universities (The University of Adelaide, The Australian National University, The University of Melbourne, Monash University, The University of New South Wales, The University of Queensland, The University of Sydney and The University of Western Australia)
ITS	IT Services
NH&MRC	National Health and Medical Research Council
NSS	NewSouth Solutions: the UNSW version of PeopleSoft - the university database that holds all HR, student and financial records
OHS	Occupational Health and Safety
PAC	Policy Advisory Committee
PVC	Pro-Vice Chancellor
RTS	Research Training Scheme
SMG	Senior Management Group
SSP	Special Studies Purposes leave - sabbatical leave
STUVAC	Study Vacation - one week between the end of session and beginning of the exam period
UNSW@ADFA	The Australian Defence Force Academy (ADFA) in Canberra is a centre for higher education for the Australian Defence Force.
U21	Universitas 21 - international network of leading research-intensive universities whose purpose is to facilitate collaboration and cooperation between the member universities
VC	Vice-Chancellor
VCAC	Vice Chancellor's Advisory Committee

Frequently Asked Questions

• How do I make an Outdoor Function Booking (i.e BBQ)?
• How do I get a spare office key cut?
• How do I set up my voicemail?  
• How do I report an IT issue?
• How do I report issues regarding buildings and grounds?

For example - air conditioning, electrical & plumbing problems, pest control, cleaning etc.

• How do I borrow resources from the library?